Terms & Conditions

Last updated: 30/12/2025

Welcome to Synced Stream (“we”, “our”, “us”), a digital content platform operated by Synced Creatives Ltd, registered in Uganda. By accessing or using our website https://syncedstream.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.


1. About Synced Stream

Synced Stream provides digital movie and video content available for purchase and download online. Access to content is granted after successful payment via supported payment methods, including mobile money and card payments processed through Flutterwave.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian

  • You have the legal capacity to enter into this agreement


3. Digital Products & Access

  • All products sold on Synced Stream are digital files

  • Once payment is confirmed, a download link is provided

  • Download links:

    • Are time-limited

    • May have download limits

    • Are intended for personal use only

  • We reserve the right to disable access after the allowed period expires

⚠️ No physical products are shipped


4. Payments

  • Payments are processed securely via Flutterwave

  • We do not store your mobile money or card details

  • Prices are listed in Ugandan Shillings (UGX) unless stated otherwise

  • You are responsible for any mobile money or transaction charges imposed by your provider


5. No Refund Policy (Digital Content)

Due to the nature of digital content:

  • All sales are final

  • No refunds or exchanges once a download link has been issued

  • Exceptions may be considered only if:

    • Payment was successful but no download access was provided

    • A verified technical error occurred on our side

Refund requests must be made within 24 hours of purchase.


6. Copyright & Intellectual Property

  • All content available on Synced Stream is protected by copyright laws

  • You may not:

    • Resell, redistribute, or share purchased files

    • Upload content to other platforms

    • Circumvent download restrictions

  • Unauthorized use may result in account suspension and legal action


7. User Responsibilities

You agree not to:

  • Use the platform for illegal purposes

  • Attempt to hack, bypass, or manipulate download systems

  • Share private download links with others

  • Upload or distribute pirated content through our systems


8. Third-Party Services

We use third-party services including:

  • Flutterwave (payments)

  • Google Drive (file delivery)

We are not responsible for:

  • Downtime or service interruptions caused by third-party platforms

  • Policy changes by these providers that affect file access


9. Account & Order Termination

We reserve the right to:

  • Suspend or terminate access without notice if these terms are violated

  • Cancel orders suspected to be fraudulent


10. Limitation of Liability

To the fullest extent permitted by law:

  • Synced Stream is not liable for:

    • Loss of data

    • Failed downloads due to user network issues

    • Device incompatibility

  • Our liability is limited to the amount paid for the affected product


11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains:

  • What data we collect

  • How it is used

  • How it is protected

  • Your rights under Ugandan law

👉 Please review the Privacy Policy page for full details.


12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Uganda.

Any disputes shall be resolved under Ugandan courts or relevant legal authorities.


13. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the updated terms.


14. Contact Information

For questions, complaints, or legal inquiries, contact us at:

📧 Email: support@syncedstream.com
🌐 Website: https://syncedstream.com
🏢 Company: Synced Creatives Ltd
📍 Jurisdiction: Uganda


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